Job posting: Head of Library Assessment & Outreach

This is a great opportunity for a go-getter for someone with leadership, creativity and likes to have fun at work in a highly collaborative environment…
Head of Library Assessment and Outreach leads promotion of the Libraries’ collections, services, and digital initiatives to the Boston College community and beyond, and also facilitates the Libraries’ evaluation of the effectiveness of its programs and the efficiency of its internal workflows to maximize impact and resource usage. The Head is responsible for planning, developing, executing and evaluating comprehensive assessment and communications strategies across all BC Libraries departments, creating a culture of evaluation and continual process improvement. The Head provides leadership and coordination for the external and internal outreach needs of all library departments, overseeing the design and dissemination of library promotional materials in electronic and print formats. The Head also coordinates the collection and analysis of relevant data, including the use of user surveys, metrics, and other instruments utilizing research practices for library assessment, and communicates assessment findings to relevant Libraries and campus stakeholders.

Reports to the Associate University Librarian for Digital Initiatives and Services

Master’s degree in library or information science from an ALA-accredited institution or a master’s degree with an emphasis in public relations or business/strategic communication.

Minimum three years of relevant and substantial experience with public relations, communications, and/or assessment in a library or not-for-profit cultural heritage organization, or in the for-profit library services industry.


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