Assessment framework

I posted a couple of articles from Government Information Quarterly that were associated with assessment/evaluation. The most notable of these is “A comprehensive framework for the assessment of eGovernment projects“, which discusses the application of the “socio-technical model” to evaluate e-government applications. I like the use of the dimensions of assessment:

  • Strategic
  • Technical
  • Organizational
  • Economic
  • Operational
  • Services

Also interesting was the incorporation of both stages of e-government development and stakeholders. The former are closely aligned with stages of acceptance/use of technology by users (innovative leader, visionary follower, steady achievers, and platform builders). And including stakeholders in any assessment is an obvious, albeit little followed, rule.

I can easily see how this framework could be applied to online library services and resources. What do you think?

Originally posted by Karen R. Harker on blog.


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